Self Service

1. Billing

   Learn how to read and pay your bill as well as register your account with FKAA.

2. Public Records Request

   Form used to submit a public records request.

3. Customer Support

   Get in touch with our Customer Support services.

4. Establish Service

   Find out how to establish services with FKAA.

5. Leak Abatement Form

   Access the Leak Abatement Form and read the policy attached.

6. Non-Potable Water Request Form (XLXS)

   Review the Non-Potable Water Request Form.

7. Senior & Disabled Veteran Discount

   The Florida Keys Aqueduct Authority is authorized to establish a lower rate on the residential account of certain persons who meet the maximum income allowance and are 60 years of age or older, or a permanently disabled American Veteran.

8. Sign Up for Code Red Priority Call

   Sign Up for Code Red Priority Call.

9. Toilet Rebate Application

   The Florida Keys Aqueduct Authority has rebates available for customers to replace toilets in homes built prior to 1992. New high-efficiency toilets must be installed between February 1, 2020, and September 30, 2021.