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Self Service
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Billing
Learn how to read and pay your bill as well as register your account with FKAA.
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Public Records Request
Form used to submit a public records request.
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Customer Support
Get in touch with our Customer Support services.
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Establish Service
Find out how to establish services with FKAA.
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Leak Abatement Form
Access the Leak Abatement Form and read the policy attached.
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Non-Potable Water Request Form (XLXS)
Review the Non-Potable Water Request Form.
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Senior & Disabled Veteran Discount
The Florida Keys Aqueduct Authority is authorized to establish a lower rate on the residential account of certain persons who meet the maximum income allowance and are 60 years of age or older, or a permanently disabled American Veteran.
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Sign Up for Code Red Priority Call
Sign Up for Code Red Priority Call.
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Toilet Rebate Application
The Florida Keys Aqueduct Authority has rebates available for customers to replace toilets in homes built prior to 1992. New high-efficiency toilets must be installed between February 1, 2020, and September 30, 2021.