FLORIDA KEYS 
AQUEDUCT AUTHORITY

Delivering Quality Water to Paradise

FKAA Billing Update

Due to service interruptions from Hurricane Irma the FKAA will be estimating customer bills in September and October based on the prior year’s consumption. You will also receive a 50% discount for September consumption. This discount will be posted on your September or October bill or a combination of each bill depending on your bill cycle as shown below.

Billing Cycle Consumption Discount on September bill Consumption Discount on October Bill Total Consumption Discount(Same month Prior Year)
Week 1 0% 50% 50%
Week 2 25% 25% 50%
Week 3 50% 0% 50%
Week 4 50% 0% 50%
In addition, late fees are being waived through November 1st.

MANAGING THE THREAT OF SALTWATER INTRUSION

While saltwater intrusion is nothing new to South Florida, ensuring the viability of the Florida Keys Aqueduct Authority’s (FKAA) wellfield in this fluctuating environment poses many challenges. The FKAA takes a dynamic approach to monitoring and adapting their Salt Water Intrusion Monitoring program to best manage these threats. Check out the article below for an in-depth look.

McThenia Andrew W., W. Kirk Martin, Jolynn Reynolds. "Managing the Threat of Salt Water Intrusion." Florida Water Resources Journal 68 (2017): 32-38. Print.

Saltwater Intrusion Line and Monitoring Well Locations

FKAA Video Vault



Imagine a Day Without Water -- Keys Personalities Share their Perspective


Florida Keys Water -- It's Worth Saving!


About Us

The FKAA is the water service provider for the Florida Keys, supplying potable water to all residents while providing reclaimed water and wastewater services in select areas.

Our team of talented professionals work 24 hours a day, every day, to deliver safe, reliable, refreshing water for the residents and visitors to the Florida Keys in the most cost-effective manner. Our dedication to our customers is reflected in our extensive water quality protection program, our water supply planning, our commitment to conserving our precious natural resources and our superior customer service.

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What we do

16.5

Million Gallons Daily

49,123

Customers

26

Pumping Stations

1,086

Miles of pipe

15

Aquifer wells

45

Bridge Crossings

48

Million Gallons Storage

6

Wastewater Plants

Contact Us

Please do not send financial information such as credit card or banking numbers. Your account information can be managed through our secure Pay My Bill system or by contacting Customer Service at 305-296-2454.

Florida Keys Aqueduct Authority

Corporate Headquarters
1100 Kennedy Dr
Key West, FL. 33040

Customer Service
305-296-2454

Email: info@fkaa.com

Public Records Requests
Attn: Juliette Torres
1100 Kennedy Drive
Key West, FL 33040
Phone: 305-295-2290
Fax: 305-295-2190
Email: jtorres@fkaa.com
Electronic Form