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Beginning May 1 FKAA field staff will no longer be available to accept collection payments in the field. Payments can be made by contacting our Customer Service office in person or by telephone during our business hours from 8:00 a.m. to 5:00 p.m., or by utilizing the FKAA website or Kiosk which is available 24 hours a day.

We will be performing system maintenance on Sunday 5.24.15 from 12am to 1:30am. During this time, our bill pay site may not be accessible .

A Precautionary Boil Water Notice (PBWN) is being issued to approximately 100 services on Little Torch Key due to inconclusive sample results. The affected area includes the Coral Shores Estates Mobile Home Subdivision, Leeward Road and the portion of SR 4A north of Mills Road. The PBWN will be in effect until Sunday, May 24th at 5:00 PM unless otherwise notified. For more information on PBWNs please go to: www.fkaa.com/precaution_boil_water.pdf


Florida Keys Aqueduct Authority
Delivers Water to Paradise

Our team of talented professionals work 24 hours a day, every day, to deliver safe, reliable, refreshing water for the residents and visitors to the Florida Keys in the most cost-effective manner. Our dedication to our customers is reflected in our extensive water quality protection program, our water supply planning, our commitment to conserving our precious natural resources and our superior customer service.

The FKAA is committed to the following values:

  • Customer Satisfaction
  • Excellent Water Quality
  • Community Involvement
  • Strong Working Relationships with Municipal, County, State and Federal Government Agencies
  • Employee Development, Communication and Career Growth
  • Well-Maintained, Reliable and Secure Systems
  • Financial Stability
  • Cost-Effective Services
  • Protection of Environmental Resources

"How Do I...?" "What About...?" "Who Is FKAA...?"

sfwmd.gov- Water Shortage Watch. Keeping an Eye on Water Supply.

Dump the Pumps, Inc.

Click here for the recommended order.

Quick Links

Water Supply
Water Quality
Water Restrictions
Water Conservation

The Florida Keys Aqueduct Authority's Comprehensive Annual Financial Report (CAFR) is available on line at www.fkaa.com or by request at FKAA's main office at 1100 Kennedy Drive, Key West.
Home | Customer Service | Pay My Bill |Contact FKAA